At CADS we take quality management and customer satisfaction very seriously, it’s why our customers come back to us time and time again. As well as local project managers we also have a rigid system of quality assurance in place in India. This covers everything from recruitment and training through to quality checks and management processes.
ISO 9001:2008
We take quality assurance so seriously that we have been through the thorough process of ISO 9001 accreditation. This involved gap analysis, employee training, system documentation, internal audits, an external audit and a commitment to continually improving our quality management system.
“The standard helps us achieve consistent results and continually improve the process. Thus, if we can offer a good service most of the time, this helps us deliver it all of the time. ISO 9001:2008 is focused on meeting customer expectations and delivering customer satisfaction.
ISO9001 evaluates whether our Quality Management System is appropriate and effective, while forcing us to identify and implement improvements.
Continuous improvement assures our customers benefit by receiving services that meet your requirement, and that we deliver consistent performance.”
In this section
"I would like to say a very big 'Thank You' to you and your team for the huge effort expended over the past week on the Citroen Podium reinforcement drawings. Your effort is very much appreciated."
"The team worked very efficiently for this development, in a tight programme and managed to deliver on time with minor comments. We really appreciate the effort and we are happy working with CADS. Big thank you!"
"CADS were very responsive to our demanding RC detailing requests and issued the drawings and schedules in a timely manner to enable us to meet the construction programme."
"I'd like to thank you for your work over the Christmas period to keep the detailing moving. Your efforts will be key to the success of the project and we very much appreciate them."
"Thank you to you and the whole CADS team for your efforts on our projects in 2022. I look forward to more successful work together this year."
"Thanks to you and the team for all your assistance on this project. We'll be sure to work with you again in the future."
"All staff members are always so polite and professional, always aiming to assist with tight deadlines and large amounts of work, so I do appreciate it on my projects, especially on projects where contractors have very demanding programmes."
"CADS Detailing Services are a pleasure to work with. They will always ensure projects will be delivered on time and communicate with you throughout the detailing process."
